The Guest The looming ale’s ELIZABETH HOSPODAR Experience Since the makeover of the lingerie section of some of its landmark stores, which also won Bloomingdale’s the Reinvent and Innovation Award at the 2007 edition of the Femmy Awards, the high-end department store chain is increasing its focus on customer service for an all-round customer experience. The Best of Intima spoke to Elizabeth Hospodar, Operational Vice President at Bloomingdale’s who explained the store’s priorities as well as those of their customers. 96
Table of Contents for the Digital Edition of THE BEST OF INTIMA – 01/2009